Skip to content

FAQ

Quick answers for shopping with Style Ink Co.

Find clear answers about orders, handling time, shipping, returns, and support for our streetwear store.

Frequently asked questions

Orders & Shipping

How long does order processing take?

Orders are made and packed within 1-3 business days before dispatch, excluding weekends and holidays. Orders placed before 3:00 PM EST enter that business day's queue.

How long does standard US shipping take?

Standard US shipping is free on every order with no minimum. After the carrier receives your package, delivery typically takes 3-5 business days, so most orders arrive within 4-8 business days of being placed. APO/FPO/DPO military addresses typically take 7-15 business days in transit.

Will I receive tracking information?

Yes. You will receive email updates when your order is confirmed, enters processing, ships, and is delivered. Please allow 24-48 hours for tracking to appear in the carrier system after your order ships.

Can I change my shipping address after ordering?

Address changes can be made within 12 hours of placing your order, before processing begins. Contact support right away with your order number. We cannot change the address once an order has entered processing or shipped.

Returns & Refunds

What is the return window?

You may return eligible items within 30 calendar days of the delivery date.

What condition must returned items be in?

Returned items must be unworn, unwashed, and unaltered, with all tags attached and in the original packaging. Items with stains, odors, or signs of wear cannot be accepted.

Can I return an item if I just changed my mind?

Yes, within 30 calendar days of delivery, as long as the item is unworn, unwashed, unaltered, and has its tags and original packaging. Final sale items, customized items, intimate apparel, and gift cards cannot be returned.

Who pays return shipping?

If the item arrived defective or incorrect, we pay return shipping and send a prepaid label. For returns because of size or a change of mind, the customer pays return shipping. Please report damage within 7 calendar days of delivery with photos.

Products & Store

What does Style Ink Co sell?

Style Ink Co sells original anime-inspired streetwear — graphic tees, hoodies & sweatshirts, and oversized fits.

Do you sell branded designer replicas or counterfeit items?

No. Style Ink Co only sells original, in-house artwork — never copyrighted characters, franchise logos, or unlicensed IP.

Do your products make skincare or medical claims?

No. Our products are original streetwear apparel. We avoid licensed characters, counterfeit branding, weapons imagery, and adult/explicit content.

Where can I find product details?

Product pages should include practical details such as what the item is, how it is used, size or capacity when relevant, material details when available, and care notes where needed.

Payment, Privacy & Support

Is checkout secure?

Payments are processed through third-party payment providers. Style Ink Co does not intentionally store full payment card numbers on its own systems.

How is my information used?

Customer information is used to process orders, ship purchases, provide support, improve the site, prevent fraud, and meet legal obligations. More detail is available in our Privacy Policy.

How do I contact support?

Email support@styleinkco.com. Business hours are Monday–Friday, 9:00 AM–5:00 PM (Eastern Time).

Still Have Questions?

We're here to help directly.

Email support@styleinkco.com. Business hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time).