Introduction & Scope
Style Ink Co ("we," "us," "our," or "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and process your information when you visit our website at https://styleinkco.com/ (the "Site"), make a purchase, or interact with us in any way.
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by it.
Style Ink Co is responsible for your personal data in accordance with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other relevant legislation. This policy applies to all information collected through our Site, including:
- Information you voluntarily provide (name, email, address, phone)
- Information collected automatically (IP address, cookies, device information)
- Information provided by third parties (payment processors, shipping carriers)
Information We Collect
Personal information you provide
- Billing information: full name, billing address, email address, phone number
- Shipping information: shipping address (which may differ from billing) and special delivery instructions
- Account information: username and password, if you create a customer account
- Communication data: messages, inquiries, and feedback you send by email or contact form
- Survey and feedback data: voluntary responses to surveys or feedback forms
- Newsletter data: your email address, if you opt in to our mailing list
Payment information
We do not store full credit card details on our servers.
All payment transactions are processed securely through PayPal, our third-party payment processor, which handles credit card numbers, debit card details, and bank account information. We only store the PayPal transaction ID, the last 4 digits of the payment method (for reference only), the payment status (completed, failed, pending), and the amount paid. For more information, see PayPal's Privacy Policy.
Device and automatic information
- Device information: device type, operating system, browser type and version
- Connection information: internet service provider, IP address, date and time stamps
- Browsing information: pages viewed, links clicked, referral source, time spent on pages
- Location data: general, city-level location based on IP address (not precise)
- Cookies and tracking: data stored through cookies, pixels, and similar technologies (see below)
How We Use Your Information
Order fulfillment
- Process and fulfill your orders (payment, shipping, delivery)
- Send order confirmations, invoices, and receipts
- Track your order status and provide shipping updates
- Handle returns, refunds, and exchanges
- Provide customer service and technical support, and respond to your inquiries
- Detect and prevent fraud or misuse of our Site
Marketing and communication (only if you opt in)
- Send promotional emails about new products, sales, or special offers
- Send newsletters with company updates and new product announcements
- Personalize your shopping experience based on browsing history
- Conduct surveys or request feedback about your purchase
- Create retargeting ads on social media platforms
You can unsubscribe from marketing emails at any time using the "Unsubscribe" link in any email, or by contacting us directly.
Analytics and site improvement
- Understand how visitors interact with our Site and identify popular products
- Analyze trends to improve our marketing and product offerings
- Test new features and designs, and monitor Site performance
Legal and security
- Comply with legal obligations (taxes, regulations, court orders)
- Protect our Site from security threats and abuse
- Investigate suspected fraud or illegal activity
- Enforce our Terms & Conditions and other agreements
How Long We Keep Your Information
- Order information: 7+ years, for tax and accounting records as required by law
- Customer account data: while your account is active, plus 2 years after deletion (fraud prevention)
- Marketing/newsletter data: while subscribed; deleted upon unsubscribe or after 1 year of inactivity
- Website analytics: aggregated data is kept indefinitely; individual-level data is deleted after 14-26 months (Google Analytics default)
- Payment transaction records: 7 years (tax requirements)
- Customer service inquiries: 1-2 years for reference
After the retention period expires, we securely delete or anonymize your data. You can request deletion at any time, subject to legal requirements.
Data Security & Encryption
Our entire website is protected by SSL/TLS encryption. Look for the padlock in your browser's address bar. All data transmitted between your device and our servers is encrypted.
- Encrypted connections: HTTPS on all pages, especially checkout
- Firewalls: protection against unauthorized access and malicious traffic
- Password security: customer passwords are stored hashed, never in plain text
- Limited access: only authorized staff can access personal data
- Regular security updates: WordPress and WooCommerce security patches applied promptly
- Malware scanning and secure hosting: automated scanning and PCI-compliant servers
- Backups: regular encrypted backups to prevent data loss
Security disclaimer: while we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, and by using our Site you acknowledge that we are not liable for unauthorized access beyond our reasonable control.
Your Privacy Rights (CCPA, GDPR & U.S. Laws)
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to:
- Access: request what personal information we collect, use, and share
- Delete: request deletion of personal information (with exceptions for legal compliance)
- Opt out: opt out of the "sale" or "sharing" of personal information (we do not sell data, but you can still opt out of targeted ads)
- Non-discrimination: we will not discriminate against you for exercising your CCPA rights
To exercise these rights, contact us at support@styleinkco.com. We will respond within 45 calendar days.
General Data Protection Regulation (GDPR)
If you are in the European Union or EEA, you have the right to access, rectify, erase, restrict processing of, and port your personal data, to withdraw consent you previously gave, and to lodge a complaint with your local data protection authority. To exercise these rights, contact us at support@styleinkco.com. We will respond within 30 calendar days.
Email preferences
Click "Unsubscribe" at the bottom of any marketing email, update your preferences in your customer account, or email us to opt out. Even if you unsubscribe from marketing emails, we will still send transactional emails such as order confirmations and shipping updates.
Children's Privacy
Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it immediately and notify the parent or guardian. If you believe we have inadvertently collected information from a child, please contact us at support@styleinkco.com.
Third-Party Links & Services
Our Site may contain links to third-party websites and services, such as social media, payment processors, shipping carriers, and analytics services. This Privacy Policy applies only to our Site. We are not responsible for the privacy practices of third-party sites, and we recommend reviewing their policies before providing your information.
International Data Transfers
Our Site and servers are located in the United States. If you access our Site from outside the U.S., your information will be transferred to, stored in, and processed in the United States, which may have different data protection laws than your country of residence. By using our Site, you consent to this transfer, and we will protect your information using the security measures described above. For EU/EEA residents, we comply with GDPR requirements for international data transfers through appropriate safeguards.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our data handling practices, new features or services, changes in applicable laws, or customer feedback. When we make material changes, we will post the updated policy on this page with a new "Last updated" date, notify registered users by email if the changes significantly affect your privacy, and require your consent if the changes require opt-in approval. Your continued use of our Site after changes means you accept the updated Privacy Policy.
Contact Us About This Policy
Style Ink Co
3315 Moore Avenue, Cheyenne, WY 82002
Email: support@styleinkco.com
Business hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)
To help us respond quickly, include your full name and contact information, the specific request or concern, your order number (if applicable), and any relevant dates or details. We will respond to privacy requests within 30-45 calendar days, or as required by applicable law.
Additional privacy resources
Free Shipping on All U.S. Orders
30-Day Easy Returns
Secure Checkout via PayPal