Shipping Policy

We currently ship to all 50 states within the United States, including military addresses (APO, FPO, and DPO). We work exclusively with reliable carrier partners to ensure your order arrives safely and on schedule.

Shipping coverage

• All 50 U.S. states
• APO/FPO/DPO military addresses
• Standard P.O. Boxes (USPS only)
• Not available: international shipping at this time

Understanding our processing timeline helps you plan your purchase. Here is each stage in detail.

Order cut-off time

Orders placed and fully processed (payment confirmed, address verified) before 3:00 PM EST on a business day are included in that day's shipment queue. Orders placed after 3:00 PM EST, or on weekends and holidays, are processed the next business day.

Handling time (processing and quality check)

Standard handling time: 1-3 business days.

• Business days are Monday through Friday, excluding U.S. federal holidays.
• Our team verifies your order details, checks quality, carefully packs your items, and prepares them for the carrier.
• During periods of high order volume, handling may extend to 3 business days.
• You will receive a "Processing Confirmation" email once your order enters our queue.

Transit time (carrier delivery)

Domestic standard shipping transit time: 3-5 business days.

• Transit time begins when your package is handed to the carrier, after handling is complete.
• Carriers do not count weekends or holidays in transit.
• This timeframe applies to all 50 U.S. states for standard domestic addresses. Actual delivery may vary by region, carrier capacity, and weather.

Total estimated delivery window

This timeline does not include weekends or U.S. federal holidays. If your order is placed on a Friday, the first business day of processing is Monday.

Free shipping eligibility

• All orders, regardless of subtotal
• All 50 U.S. states, APO/FPO/DPO military addresses, and standard P.O. Boxes
• Express or overnight options, where offered, are not part of the free shipping promotion

Carrier partners

• USPS: Priority Mail and Priority Mail Express
• UPS: UPS Ground and UPS 2nd Day Air
• FedEx: FedEx Home Delivery and FedEx Ground

Your carrier is chosen based on package weight, destination, and carrier network optimization. The assigned carrier appears in your Shipping Confirmation email.

We ship to APO, FPO, and DPO addresses the same way we ship to any standard U.S. address. Transit takes longer because these packages route through postal facilities.

• APO: Armed Forces Post Office (Europe, Middle East, Africa)
• FPO: Fleet Post Office (ships and maritime locations)
• DPO: Diplomatic Post Office (embassy and diplomatic locations)
• Standard P.O. Boxes: via USPS

These times cannot be expedited because of carrier and postal regulations, and may be longer during peak seasons.

Email notifications

1. Order Confirmation: sent right after checkout. Your order has been received.
2. Processing Confirmation: sent when your order enters our queue and payment and address are verified.
3. Shipping Confirmation: sent when your order ships, with tracking number and carrier.
4. Delivery Notification: sent by the carrier when the package is delivered.

Add our email address to your contacts and check your spam folder if you do not see these emails.

How to track your package

• Click the tracking link in your Shipping Confirmation email.
• Use our Track Your Order page with your order number and email address.
• Go directly to the carrier's website: USPS (tracking.usps.com), UPS (tracking.ups.com), or FedEx (fedex.com/fedextrack).

Tracking delays: please allow 24-48 hours after receiving your Shipping Confirmation for tracking to appear in the carrier's system. This is normal and does not mean there is a problem with your package.

Address changes

• Within 12 hours of ordering: we may be able to change your address if the order has not entered our processing queue.
• After 12 hours: address changes cannot be guaranteed once your order is assigned to fulfillment.
• After shipment: the carrier requires a formal address correction request, which may cause delays or fees.

To request a change, email support@styleinkco.com right away with your order number, the new address, and your original address for verification.

Lost or stolen packages

Once a package is marked "Delivered" by the carrier, we are not responsible for packages that are subsequently lost, stolen, or misdelivered from your delivery location. Please make sure your address is secure or arrange delivery instructions with the carrier. Carriers generally allow claims for up to 30 days from the delivery date.

1. Check with neighbors or household members.
2. Contact the carrier with your tracking number to confirm the delivery location.
3. File a claim with the carrier if the value is significant.
4. Email us your tracking number and the carrier's response for further help.

Delayed packages

If your package has not arrived within 5 business days beyond the estimated delivery date, contact us with your tracking number. We will open a trace with the carrier and keep you updated. Most delayed packages are eventually delivered, though full resolution may take 10-15 additional business days.

Damaged or defective items on arrival

If your order arrives damaged, defective, or not as described, you must report it within 7 calendar days of delivery.

1. Document the damage with clear photos of the item from several angles, the packaging, and any carrier damage marks on the box.
2. Email support@styleinkco.com with your order number, tracking number, a description of the damage, and the photos.
3. Resolution: we provide a replacement (shipped at no cost, if in stock) or a refund to your original payment method (5-10 business days to process), at our discretion.

Claims filed after 7 days of delivery cannot be accepted, because carriers have strict damage claim windows.

At this time we only ship within the United States, including all 50 states and APO/FPO/DPO military addresses. We do not currently ship to Canada, Mexico, Europe, Asia, or any other country. If you are outside the United States, we apologize and encourage you to check back for updates.

Estimated delivery times are not guarantees. Our timelines (1-3 business days handling plus 3-5 business days transit) are estimates based on normal operating conditions. We cannot guarantee delivery by a specific date because of factors outside our control, including carrier delays or service disruptions, weather events or natural disasters, holidays or government closures, address verification failures, and package loss or damage in transit.

We make every effort to meet our timelines, and if a delivery is delayed beyond a reasonable timeframe, we will investigate and work with the carrier toward a resolution.

• Email: support@styleinkco.com (responses within 24 hours, business days only)
• Business hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)
• Address: 3315 Moore Avenue, Cheyenne, WY 82002
• Contact form: Visit our Contact page for general inquiries

To help us assist you quickly, include your order number, order date, the email used for the order, your shipping address, and your tracking number if the order has shipped. We do not respond to support requests on weekends or federal holidays.