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Store policy

Return & Refund Policy

A 30-day return window, with clear rules on condition, return shipping, and refunds.

Effective: July 19, 2026 Last updated: September 21, 2026

1

Our 30-Day Return Guarantee

Style Ink Co offers a 30-day return guarantee on most items. This policy separates returns that are our fault (defective or wrong items) from returns that are your choice (changed mind, sizing issues).

You have exactly 30 calendar days from the delivery date to request a return.

The clock starts when the carrier marks your package as delivered. Weekends and holidays count toward the 30 days.

2

Item Condition Requirements

To be eligible, a returned item must be in the same condition you received it:

  • Unworn and unwashed
  • All original tags intact, where applicable
  • Original packaging preserved
  • Free of odors, stains, or damage
  • No alterations or modifications

Worn items, even if worn only once indoors, are rejected.

3

Return Shipping Costs

SituationWho pays return shipping
Defective or damaged item (our fault)Style Ink Co provides a prepaid label
Wrong item shipped (our fault)Style Ink Co provides a prepaid label
Size issues or other customer choiceCustomer pays
Changed mindCustomer pays
4

How to Request a Return

  1. Email support@styleinkco.com within 30 days of delivery.
  2. Include your order number, the email used for the order, the item(s) you want to return, and the reason.
  3. If the item arrived damaged, defective, or incorrect, attach clear photos. See our Shipping Policy for the 7-day damage reporting window.
  4. We will reply with return instructions.
5

Refund Timeline

Refunds typically take about 3-4 weeks in total, made up of these steps:

  • Return shipping to us: about 1-2 weeks
  • Warehouse inspection: 2-3 business days
  • Refund processing: 5-7 business days
  • Your bank's posting time: 5-10 business days (PayPal is usually faster)

Refunds are issued to your original payment method.

6

Non-Returnable Items

  • Final sale or clearance items
  • Customized or personalized items
  • Intimate apparel
  • Gift cards
  • Items returned after 30 days
7

Contact Us

  • Email: support@styleinkco.com
  • Hours: Monday–Friday, 9:00 AM–5:00 PM (Eastern Time)
  • Address: 3315 Moore Avenue, Cheyenne, WY 82002

Free Shipping on All U.S. Orders

30-Day Easy Returns

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